Independent Dispute Resolution

Out-of-network disputes, handled by people who know the process

The No Surprises Act gave providers a path to fair payment on certain out-of-network claims. It only works if the negotiation, filing and deadlines are handled properly.

How we manage it

Four disciplined stages. Nothing is filed for the sake of filing.

Identify eligible claims

We review out-of-network claims and payer responses to find the disputes actually worth pursuing under the No Surprises Act framework.

Open negotiation

Before formal dispute resolution, there's a negotiation window. We initiate it properly, document it, and pursue a fair resolution directly with the payer.

IDR filing & documentation

If negotiation doesn't resolve it, we prepare and file the dispute with the supporting documentation and offer rationale that certified entities expect to see.

Deadline management

The process is deadline-driven from start to finish. We track every window so an eligible dispute never dies on a calendar technicality.

Why experience matters here

IDR is not a form you fill out. Eligibility calls, batching decisions, the strength of your documentation and the rationale behind your offer all shape the outcome — and the rules keep moving. Our partners have worked these disputes since the process existed, and we'd rather tell you a claim isn't worth filing than run up a fee list.

What you get from us

  • Eligibility screening before anything is filed
  • Open negotiation initiated and documented correctly
  • Complete, well-supported dispute submissions
  • Every deadline tracked end to end
  • Clear reporting on status and outcomes

Common questions

Have out-of-network claims sitting unresolved?

Send them our way. We'll tell you which ones are worth pursuing.